Data and Process Mining Analyst at DLL collaborating with teams to provide fact-based insights for process performance. Involves data analysis, dashboard creation, and supporting business improvements.
Responsibilities
Translate EU Group KPI's into Process measurement points
Advise and support system teams within the Area on applying clearly defined and uniform system measurement logs (time stamps)
Form a (virtual) Community of Practice around data analysis and process mining with relevant stakeholders from the Market OPS functions and build governance around the use and adoption of the tools for this CoP.
Ensure measurement can take place across the entire life cycle of a contract (from quote to application to contract until end-of-lease)
Analysis of data in support of decision making on products and services in the context of further standardization and removing non-value add variances
Cooperate with Business Change & Process Owners and Product Owners on continuous measurement processes and creating insight in process flows.
Cooperate with Financial Product Management on creating insights into actual usage of specific products & service variances.
Cooperate with Market OPS functions on creating insights in actual usage of process flows deviating from the designed flow, including root cause analysis.
Cooperate with Market IT stacks not being part of the formal EU Group structure and support measurements and analysis across their specific Product, Service and Process chains.
Connect and align with other user groups within DLL and Rabobank on specific analysis tooling (a.o. Celonis, PowerBI)
As a member of the Data Analysis and Process Mining scrum team, deliver value based on quarterly goals.
Requirements
A skilled and enthusiastic Business Intelligence professional
Proven experience in supporting an organization to become more data literate
Proven experience in translating and setting up a framework in which the ‘global’ strategic KPIs are translated into operational KPIs for the teams in the markets and for the squads.
Strong ability to design and implement dashboards from an end-user perspective.
Ability to analyze data and presents it in a way that it tells a story.
Excellent Analytical skills and Helicopter view
Good verbal communication skills
Fluent English
(Lean and SixSigma) Process Management mindset (preferably BlackBelt)
Proven change management skills and able to enthusiastically drive and lead a CoP.
Benefits
Two working days per year volunteering for a local charity.
Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
BCBA designing, implementing, and monitoring behavior - analytic programs for ABA Centers of Florida. Overseeing RBTs and ensuring effective behavioral interventions with a focus on high - quality care.
Cash Application Analyst responsible for accurate cash inflow processing at PointClickCare. Join a leading health tech company focused on empowering employees and innovation.
Functional Analyst for a major banking and financial services group in Greece. Responsibilities include translating business requirements and ensuring IT solution implementation aligns with systems capabilities.
Research Analyst role for Busara, applying behavioral science to improve food systems in the Global South. Supports data collection and analysis for climate resilience projects.
Intern role supporting validation and analysis of geospatial data for a geolocation company. Combining desk - based analysis with field validation tasks in The Netherlands.
Graduate Analyst role for recent graduates at Aurora Energy Research based in Madrid. Rotating through advisory and research departments with training and client involvement opportunities.
Analyst managing trade support and settlements for clients in a financial services firm. Responsible for monitoring securities transitions, ensuring compliance with regulations, and resolving transfer issues.
Analyst position at JM Finn ensuring the onboarding of new clients and compliance with regulatory standards. Involves documentation review, guidance to departments, and timely task management.
Graduate Analyst applying analytical skills to solve client problems at Aurora. Training in energy markets and involvement in live client projects in Sydney.
Summer Technology Analyst developing scalable software solutions in agile environment at Citi. Collaborating with diverse teams and engaging in global banking projects.