About the role

  • Key Account Manager developing client relationships within public sector in Berlin. Managing both farming and hunting sales strategies for sustainable growth.

Responsibilities

  • Responsible for managing and developing a designated client base of federal and state authorities
  • Work in farming (70%) and hunting (30%) and build long-term, resilient customer relationships
  • Strategically further develop customer relationships and identify new business areas
  • Close collaboration with internal teams, lead sales projects, and align customer requirements with technical solutions
  • Responsible for the business development of assigned existing customers in the public sector
  • End-to-end responsibility from acquisition through proper offer and contract preparation to contract conclusion
  • Full handling of customer inquiries across the sales life cycle (call-offs, mini-competitions, partner requests related to existing business), including No-Bid/Bid assessments
  • Ensure and expand existing business (close cooperation with Delivery & Community Manager)
  • Identify new business opportunities arising from existing accounts
  • Sales point of contact for subject-matter experts
  • Escalation management
  • Secure account expansion through effective sales activities and stakeholder management
  • Identify, develop and implement account-level measures to drive cross-selling for the DIGIT4U Group portfolio
  • Develop new business to broaden our brand presence within the account
  • Build and maintain customer relationships through continuous communication, especially with decision-makers across different hierarchy levels
  • Responsible for onboarding billable employees, including preliminary coordination with HR
  • Prepare customer development plans

Requirements

  • Successfully completed training in sales or a related field, or a degree in Business Administration, Economics, Sales Management, Business Psychology or a similar discipline
  • At least 5 years of sales experience focusing on IT solutions in the public sector
  • Proven success in account management (farming) and new customer acquisition (hunting)
  • Strong farmer mentality with strategic foresight and results orientation
  • Deep understanding of public administration and a reliable network of decision-makers
  • Experience with tendering and procurement processes and knowledge of common contract types in the public sector — especially in people-based business
  • Good technical understanding and knowledge of project methodologies (e.g., V-Model, Scrum)
  • Strong communication, sales and organizational skills
  • Solid knowledge of public procurement procedures and IT trends such as register modernization and the Online Access Act (Onlinezugangsgesetz)
  • Independent and detail-oriented working style with a reliable focus on essentials
  • Strong analytical and conceptual skills
  • Quick learner
  • Structured and independent working style with a hands-on mentality
  • Excellent German language skills, both written and spoken

Benefits

  • €50 internet allowance
  • €40 Spendit Card
  • €75 company pension contribution
  • Childcare (KITA) allowance up to €150
  • 30 days vacation
  • December 24 and 31 off
  • 1 mental health day per year
  • Intensive onboarding with insights behind the scenes of all business units, feedback sessions, etc.
  • Highly motivated environment within a dynamically growing corporate group
  • Support for your development

Job title

Key Account Manager – Sales Manager, Public Sector

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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