Manage patient account receivables as a specialist at Community of Hope. Collaborating on billing tasks and ensuring timely claims processing.
About the role
- Accounts Receivable Manager responsible for leading collections team and performance management. Involved in training, reviews, and reporting to improve payment processes and outcomes.
Responsibilities
- Train, direct and oversee the accounts receivable and cash application team
- Making hiring decisions, providing feedback on performance
- Creates weekly schedule for the Accounts Receivable Team
- Completes performance reviews and time management needs for the team
- Daily outbound accounts receivable and collection calls and emails to customers regarding account status
- Prepare and present account status reports to management upon request
- Develop action plans to cure delinquency while following proper processes and procedures
Requirements
- College Degree or equivalent work experience desired
- 5+ years of previous accounts receivable or collections experience required
- Excellent communication, organization, analytical and problem-solving skills
- Intermediate knowledge of MS Office (Word, Outlook, Excel, Teams)
- Bilingual in English & Spanish a plus
Benefits
- Must be fluent in English and Spanish.
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