Operations Support Agent providing administrative support for disability insurance and assisting with various operational tasks. Requires strong attention to detail and customer service skills.
Responsibilities
Oversee the distribution, processing and filing of documents
Help prepare presentations and related documents
Provide information about your line of business’s processes and procedures
Phone members to obtain missing information
Requirements
Trade school diploma in a related field
A minimum of two years of relevant experience
Advanced proficiency in French is required for positions in Quebec
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Proficiency with Microsoft Office suite (Word, Excel, Outlook)
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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