Billing Manager leading a team in the Billing department at Dentons US LLP. Responsible for executing the monthly billing cycle and supporting partners in their billing administration.
Responsibilities
Manage the assigned team, which consists of team leads and billing analysts.
Ensure smooth workflow, equitable assignment distribution and sufficient coverage during busier times, growth, attrition, PTO, etc.
Proactively forge strong working relationships with assigned partners.
Provide timely and candid communication on statuses, problems and timelines
Swiftly and effectively resolve billing and other issues
Ensure compliance with firm deadlines and policies
Proactively recommend and implement process, procedural and policy enhancements
Liaise with and support finance functions outside of billing
Develop and conduct training sessions; maintain and enhance process documentation
Lead departmental projects and other tasks as assigned
Develop comprehensive expertise on assigned staff’s billing tasks and the firm’s billing system and ebilling platforms
Provide professional development (training/mentoring)
Provide performance evaluations on assigned staff during the annual evaluation process and provide performance updates to management on an ongoing basis
Other duties as required to fully meet the requirements of this position
Requirements
Bachelor’s Degree preferably in finance, accounting or business administration, strongly preferred
8+ years’ experience working in a legal services environment
Strong knowledge in legal and electronic billing
Well-developed legal billing software expertise; 3E preferred
Advanced knowledge of Microsoft Suite
Proven ability to manage a group with diverse personalities and skill sets
Innate customer service orientation and commitment to excellence
Meticulous attention to detail, quality and accuracy, meeting deadlines
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