About the role

  • Accounts Receivable Billing Representative managing unpaid claims and providing customer service. Requires experience in medical billing and understanding of billing systems.

Responsibilities

  • Responsible for accurate and prompt follow-up of unpaid or denied claims/charges
  • Providing outstanding customer service to both patients and staff members
  • Research difficult accounts and report denial trends to management
  • Keeping current with all assigned payer updates
  • Respond to patient and third party inquiries/complaints regarding patient accounts via phone, mail or in person
  • Review/analyze patient accounts and take actions to resolve issues by executing adjustments, refunds, etc.
  • Maintain/improve productive third party relationships

Requirements

  • High School Diploma or GED
  • Two (2) years of experience in Medical Physician billing, collections and/or reimbursement
  • Knowledge and understanding of patient billing, billing transmission and electronic billing systems
  • Knowledge of medical terminology and ICD-9/CPT coding
  • Ability to interpret third party coverage, patient responsibility and evaluate a patient’s financial condition
  • Knowledge of the appeals processes for different payers
  • Knowledge of electronic billing systems and EMR’s

Benefits

  • Health insurance
  • Paid time off
  • Flexible work arrangements

Job title

Accounts Receivable Billing Representative

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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