Client Service Investment Associate assisting in administrative and client support activities for institutional clients. Delivering superior client service and managing client accounts.
About the role
- Client Service Administrator at HearingLife Canada assisting clients and ensuring smooth clinic operation. Managing inquiries, scheduling appointments, and providing administrative support in a healthcare setting.
Responsibilities
- Serve as the first point of contact for clients, delivering top-notch customer care
- Greet clients, manage inbound phone calls and emails and answer customer inquiries
- Ensure smooth clinic operations by managing and adjusting clinician schedules
- Keep the clinic organized and tidy
- Assist clinicians by maintaining client files and managing stock orders
- Process payments and track insurance claims
Requirements
- At least 2 years of customer service experience
- Strong organizational skills and ability to manage multiple priorities
- Experience in Microsoft Excel
Benefits
- Competitive compensation package
- Generous paid time off including 10 days vacation and 10 wellness days
- RRSP Matching
- Healthcare and Dental for yourself and dependents
- Access to ongoing training and development
- Corporate discounts through perkopolis and discounted rates to GoodLife Fitness
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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