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Support Engineer role focusing on customer solutions and product implementation in SaaS supply chain with Blue Yonder.
About the role
- Business Analyst/Technical Analyst working with Cyber and SOC teams on AI-enabled cybersecurity initiatives. Translating operational challenges into actionable requirements within a 6-month contract.
Responsibilities
- Engage with Cyber, SOC, and Technology stakeholders to understand operational problems and identify AI-driven solutions.
- Translate business and operational needs into detailed, clear, and testable requirements.
- Define success measures and key performance indicators (KPIs) for AI-enabled cybersecurity capabilities.
- Work closely with development and engineering teams to ensure solutions meet requirements and compliance standards.
- Support user acceptance testing (UAT) and validation of AI solutions to ensure usability and control.
- Facilitate communication between technical teams and business stakeholders to maintain alignment.
- Document processes, requirements, and outcomes to support governance and audit needs.
Requirements
- Experience as a Business Analyst or Technical Analyst, preferably in cybersecurity or AI-related projects
- Strong understanding of cybersecurity operations, SOC functions, and technology environments
- Ability to translate complex operational issues into clear, actionable requirements
- Familiarity with AI technologies and their application in cybersecurity
- Excellent communication and stakeholder management skills
- Experience with requirements management and documentation tools
Benefits
- Hybrid working arrangement
- Opportunity to work on AI-enabled cybersecurity initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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