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Advocate Health CareHead of Technical Operations – Advocate
Head of Technical Operations at Advocate, ensuring technology aligns with operations. Managing systems, automations, and data infrastructure for seamless user experience.
About the role
- Execute with speed and precision: Build and deploy research outreach campaigns at scale, ensuring seamless coordination without sacrificing quality or detail.
- Drive strategic recruitment: Collaborate with researchers to refine recruitment plans, improve messaging, and maximise participant engagement.
- Communicate relentlessly: Keep study leads consistently informed about recruitment progress, timelines, and any potential risks or blockers.
- Prioritise decisively: Reassess priorities daily to meet tight deadlines and effectively balance competing study needs.
- Manage logistics and documentation: Coordinate interview scheduling, handle incentive distribution, and maintain clean, up-to-date documentation across research tools.
- Anticipate and mitigate risks: Spot issues before they surface, proactively propose solutions, and escalate when needed to keep research projects on track.
- Collaborate effectively: Partner with various teams across the company, gaining exposure to how different functions operate and how decisions are made.
- Support the research mission: Act as the person who enables researchers to gather the insights that shape everything from product features to business strategy.
Requirements
- Strong interest or academic focus in research coordination, participant recruitment, or project management.
- Excellent organisational and time management skills with the demonstrated ability to handle multiple tasks or academic projects concurrently.
- Clear and effective communication skills, both written and verbal.
- A highly detail-oriented mindset, a proactive attitude, and strong follow-through on assignments.
- Demonstrated ability to quickly prioritise tasks and meet deadlines in a fast-paced environment (e.g., academic, club, or prior work setting).
- Basic experience with coordinating logistics and documentation (e.g., scheduling, managing data).
- Familiarity with general tools used for outreach or data tracking (e.g., survey tools, email platforms, spreadsheets).
- Speaking other languages is a bonus!
Benefits
- competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation
- diverse workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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