Customer Service Executive providing support for accounting software clients in a fast - growing UK business. Managing client inquiries and resolving issues while maintaining high satisfaction levels.
DE
Hybrid Home Equity Loan Product Development, Customer Support Specialist
Posted 1 hour ago
About the role
- Product Development and Customer Support Specialist accelerating HEL product growth through customer processing and communication. Ensuring documentation quality and contributing to product development at DelfinGroup.
Responsibilities
- Accelerate the growth and development of the HEL product by ensuring high-quality customer processing
- Ensure accurate communication and smooth client experience
- Maintain quality and compliance in documentation and processing
- Independently manage a full deal from start to finish
- Contribute to HEL product development beyond daily execution
Requirements
- Experience in client data processing and sales
- Previous experience in lending product development
- Knowledge of real estate lending
- Strong analytical thinking
- Structured and detail-oriented work style
Benefits
- Health insurance after the probation period
- Employer monthly payments to INDEXO 3rd pension level after probation period
- Paid parking next to the office
- Regular office snacks
- Teambuilding activities that are genuinely optional
- Training programs tailored to individual needs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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