Senior Consultant working in Programme Advisory on major UK infrastructure projects across various sectors. Contributing to transformational change and solving complex challenges within multidisciplinary teams.
About the role
- Consultant(e) en support d'interopérabilité chez Dedalus, expert en solutions logicielles de santé. Apport d’assistance technique Niveau 1 et 2 aux utilisateurs de logiciels.
Responsibilities
- Handle all incidents reported by users
- Provide remote Level 1 and 2 technical assistance and advice
- Manage client requests
- Triage anomalies and propose appropriate solutions
- Contribute to updating documentation and FAQs
Requirements
- Diploma equivalent to BAC+2/3 in IT
- Proven experience in interoperability or with Hexagone
- Proficiency in interoperability standards: IHEPAM, HL7
- Experience with remote support tools
- Knowledge of Windows services
- SQL query skills are a plus
- Good interpersonal skills
- Team player with a service-oriented mindset
Benefits
- Healthcare: processing patient care records
- Ongoing professional training and career development
- Collaborative and inclusive work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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