Field Engineer ensuring long - term success for customers in Persona's identity platform. Collaborating with Sales and Engineering teams to deliver technical solutions.
About the role
- Field Service Engineer delivering 1st and 2nd level IT support across Northern Bavaria. Responsibilities include configuration, installation, and user support for IT equipment.
Responsibilities
- 1st and 2nd level field service support for the Northern Bavaria region
- Perform IMAC tasks (Install, Move, Add, Change, Delete)
- Configuration and installation of PCs and peripherals
- Regular service deployments for client hardware
- User assistance and support
- Maintain and document service activities in the ticketing system
Requirements
- Completed vocational training in the IT field or equivalent qualification
- Experience in 1st and 2nd level field support
- Knowledge of current Microsoft products
- Knowledge of standard hardware
- Valid driving license (Class B)
- Very good German language skills, both written and spoken
Benefits
- Individual training and development opportunities
- Diverse career development opportunities
- Flat hierarchies
- Strong feedback culture
- Regular employee reviews
- Company bike (Job-Rad) program
- Sponsorship for sporting events
- Subsidized occupational pension plan
- Corporate benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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