Hybrid Professional Services Consultant – Implementation Lead, DataPay

at Datacom

• Job title: Professional Services Consultant – Implementation Lead, DataPay
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Auckland, New Zealand

About the role

• Professional Services Consultant/Implementation Lead at Datacom, facilitating customer payroll implementations. Leading project management and user training for high-profile clients in New Zealand.

Responsibilities

• Act as the conduit between the client’s business users, stakeholders and the implementation teams.
• Lead Datapay Payroll workstreams from requirements gathering, design, configuration, testing activities, knowledge transfer sessions to user training.
• End-to-end project management across multiple implementation projects and ensure projects are delivered on time and successfully.
• Attend the project meetings and providing proactive customer contact throughout the whole process.
• Hold scoping and design workshops to understand customer payroll, system configuration and integration requirements.
• Complete system configuration, integration configuration and data imports into Datapay. Plan and execute validation and reconciliation from legacy systems.
• Complete various testing phases with customer, manage defects and conduct payroll variance investigation.
• Deliver hands-on demonstrations and practical training sessions for large or small groups for go live preparation.
• Provide a clean and thorough hand-over following implementation to support teams or the account managers.

Requirements

• Solid understanding of NZ payroll domain knowledge including a good understanding of the legislation and compliance.
• Excellent stakeholder management at all levels and clear and confident verbal and written communication skills
• Ability to organise, plan and manage multiple projects with a high attention to detail and strong problem-solving/analytical skills
• Strong in facilitating customer meetings to capture requirements and design intent
• Strong technical writing and documentation skills to outline customer requirements and system configuration design that has been agreed
• Strong Payroll or Workforce Management technical knowledge and configuration skills
• Ability to build Reports and Dashboards, including calculated fields in another Payroll or Workforce Management system
• Strong data skills and proficiency in MS office suite, especially MS Excel.
• Experience of either Payroll Implementation OR Workforce Management Implementation into government or large enterprise customers (not essential to have both) for over 7 years of experience
• HRIS Implementation experience would be desirable but not essential.
• SaaS implementations experience preferred
• Experience communicating with large and enterprise clients preferred
• Experience using Datapay payroll software preferred

Benefits

• social events
• chill-out spaces
• remote working
• flexi-hours
• professional development courses