Senior Consultant in IT - Notfallmanagement at an IT Management and Cybersecurity consultancy. Leading IT emergency exercises and supporting clients in developing emergency concepts, both on - site and remote.
About the role
- Atlassian Consultant implementing solutions for clients at a Platinum Solution Partner in Australia and New Zealand. Collaborating with business users and technical teams for effective Atlassian solutions.
Responsibilities
- Leading the design and configuration of Atlassian Products (e.g. Jira Service Management, Jira, Confluence, Atlassian Guard, Rovo, Bitbucket).
- Collaborating with business users and technical teams to gather requirements and deliver solutions that align with business objectives.
- Implementing and configuring Atlassian Products including workflows, automations, customisations, dashboards, and integrations.
- Acting as a Subject Matter Expert within the Atlassian Suite, ensuring best practices are followed throughout the project lifecycle.
- Providing ongoing support, issue resolution, and optimisation recommendations post-implementation.
- Working with a diverse range of clients across different industries, helping to drive transformation by implementing and optimising Atlassian Products.
Requirements
- An Atlassian Certification (ACP) or working towards certification.
- Strong hands-on experience in Jira Service Management (JSM) including Solution Design, Implementation, Configuration and Workflow Customisation.
- Strong hands-on experience with Atlassian Cloud Migration (Server or Data Center)
- Experience with Rovo and Atlassian Analytics is highly desirable.
- Experience in the integration of Atlassian Products with other Atlassian Tools, Marketplace Applications and Third Party Tools.
- Experience in Security Configuration and Auditing.
- Experience in building and configuring Reports and Dashboards to meet Business Requirements.
- Expertise in gathering and analysing business requirements and translating them into Technical user stories.
- Strong communication and stakeholder management skills, with the ability to lead client workshops and engage effectively at all levels.
- Solid understanding of ITSM and ITIL process.
- Ability to work independently and as part of a team in an agile environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Consultant driving innovation in public administration solutions at EQUIPLANO. Focus on client needs, consulting, and software implementation for efficient management.
Principal Solutions Consultant working with strategic customers and partners at Genesys. Delivering AI Powered Experience Orchestration at scale through tailored solutions and demos.
Serve as the SAM focal point across a software portfolio, ensuring licensing compliance, optimizing usage and supporting audits. Provide structured analyses, clear diagnostics and executive communications to support decision - making.
Web/Mobile Consultant defining and evolving application architecture for Vivo's digital transformation. Collaborating with teams for high - quality software delivery in the payments industry.
Web/Mobile Architect contributing to application architecture and digital solutions development at Vivo. Supporting engineering best practices with modular, scalable web applications.
Social Work Services Program Consultant supporting families and children through CMAT program. Handling administrative tasks and participating in collaborative decision - making for individualized client services.
Registered Nurse Consultant ensuring health care quality within Florida's Children's Medical Services Program. Providing nursing expertise and oversight for program development and quality improvements.
Managed Services Consultant responsible for supporting and optimizing use of Zendesk products. Collaborating with customers on strategies and ongoing engagement to drive value.
Consultant Pharma MES supporting clients in the implementation and development of MES systems. Focused on quality and efficiency in pharmaceutical production processes.