Hybrid Administration Coordinator

at Datacom

• Job title: Administration Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Manila, Philippines

About the role

• Account Coordinator at Datacom managing purchase orders, invoices, and contract renewals to support Account Managers. Ensuring smooth operations across various account management functions.

Responsibilities

• Create and manage purchase order requests.
• Update and track purchase orders through their lifecycle.
• Coordinate with Accounts team and Business Operations to ensure timely processing and resolution of any issues.
• Review and validate invoices for accuracy and completeness.
• Input invoice details into the relevant systems.
• Track invoice status and ensure timely payments.
• Support Account Managers/Directors in preparing data and documentation for contract renewals as well as updating the relevant systems (i.e., Sharepoint, Salesforce, Presales Hub, Renewal Review Gate packs)
• Assist in overall contract management, including tracking key milestones and deliverables.
• Maintain and organise the document repository for Experience Technology customers
• Ensure all documents are up-to-date, accessible, and properly archived.
• Maintain and update key customer details, license quantities, renewal dates, services and products across all Experience Tech customers in our single document management portal.
• Maintain and update templates for Statements of Work (SOW) and Change Orders.
• Ensure templates are aligned with company standards and client requirements.
• Assist Account Managers/Directors in preparing for quarterly business reviews with customers.
• Prepare data and compile information for review decks and presentations.
• Provide general support and coordination to Account Managers/Directors as needed, especially during the onboarding of new Experience tech customers across Australia and New Zealand.
• Handle various administrative tasks to ensure smooth operation of account management processes.

Requirements

• Basic Understanding of business requirements and IT deliverables demanded by the client(s) to provide administrative support.
• Strong administration knowledge, including project support and Microsoft Office
• Relevant experience that has the required skills for the role
• Experience in administration role and project support.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in handling data and documentation.
• Proficiency in Microsoft Office (Word, Excel, Powerpoint) and familiarity with relevant software tools
• Ability to work with cross functional teams and stakeholders
• Time Management

Benefits

• Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!
• We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.