Hybrid Senior Customer Strategy Manager

Posted last week

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About the role

  • Directly collaborate with customers to ensure they are receiving the benefits from Databook's software through supporting strategic sales transformation at enterprise SaaS companies
  • Analyze platform analytics to help clients understand how Databook is impacting their sales pipeline while strategizing on how to increase usage maturity on the platform
  • Meet regularly with clients’ sales, sales operations and sales enablement leaders to gain insight into business objectives and align on Databook’s positioning to support those goals
  • Collaborate with internal Databook stakeholders to achieve agreed upon sales targets and outcomes consistently and on time
  • Contribute to Customer Strategy team growth and scalability through ongoing internal Databook projects and initiatives

Requirements

  • 4+ years of experience in a Customer Success and/or strategy consulting role
  • Experience owning and managing executive-level relationships with clients/customers
  • Background in account management preferred, or other role that included customer-facing project management ownership
  • Exceptional verbal and written communication skills; ability to create and deliver compelling presentations to senior business audiences
  • Positive, collaborative and results-oriented mindset with a willingness to “roll up your sleeves” to succeed in any task
  • Self-starter with strong organizational skills and the ability to think strategically and who likes working in an agile, ever-changing business environment.
  • Ideal candidates will also have:
  • Master’s degree in Business Administration (MBA)
  • Certified Financial Analyst (CFA)or significant degree of financial acumen
  • Experience working in a fast-faced, startup environment

Benefits

  • Competitive salary with bonus
  • Equity
  • 401K/retirement contributions
  • 4 weeks vacation plus public holidays
  • Employee referral bonus program
  • Complimentary subscription to Masterclass
  • $750 (or local currency equivalent) budget for home office equipment
  • $500 USD (or local currency equivalent) learning stipend to spend on books, courses or other training materials that help you develop skills relevant to your role or professional development

Job title

Senior Customer Strategy Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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