Business Systems Engineer on Global e‑Commerce and ERP team translating business requirements into technical specifications. Collaborating with TPMs, developers, and operations teams for robust automated solutions.
About the role
- System Engineer (m/w/d) engaging in technical incidents and projects in Düsseldorf. Providing on-site support and collaboration with teams for efficient problem resolution.
Responsibilities
- Technical handling of incidents, changes and project work
- Implementation and support of IT systems
- On-site assignments at customer locations and in our datacenter
- Support for 2nd and 3rd level support / vendor support
- Creation and maintenance of customer-specific documentation
- Independent field service activities
- Close collaboration with internal teams and customers for efficient problem resolution
Requirements
- Completed vocational training or degree in IT, telecommunications or a comparable qualification
- Knowledge of structured building cabling and telecommunications engineering
- Experience with protocols such as SIP and TCP/IP
- Knowledge of routing/switching and experience with Microsoft and Linux operating systems/virtualization desirable
- Enjoyment in learning new technologies and commitment to personal development
- Independent and structured working style as well as strong teamwork skills
- Very good German and good English skills, both written and spoken
- Customer orientation and strong communication skills for direct contact with our customers
- Coordination and conduct of customer meetings to plan installation appointments
- Driving licence class B (car)
Benefits
- Smart working: Hybrid work with hours that best fit your private life. Plus: up to 90 working days per year from abroad!
- Mobility support: Use our JobRad bike leasing offer for your daily commute or enjoy the convenience of the Deutschlandticket with our subsidy.
- The Damovo culture: Develop your full potential in an innovative, international environment with flat hierarchies and a first-name culture.
- Diverse development opportunities: Regular training and free Babbel language courses are included.
- Attractive conditions: A market-competitive salary package, 30 days of vacation and special leave for family occasions provide the right work–life balance. We also support your retirement provision.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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