Senior Business Systems Analyst at Blue Cross NC providing support on CareRadius configurations and SQL builds. Involved in defining requirements, business functional design, and coordination with IT.
About the role
- Systems Engineer driving automation and managing IT services at Persona's fast-growing identity platform. Overseeing macOS endpoint management and scalable IT automation solutions.
Responsibilities
- Own our macOS endpoint management program end-to-end — zero-touch provisioning, policy enforcement, and detection/remediation scripting via Jamf, Fleet, or equivalent
- Architect and ship automation across our identity and SaaS stack (Okta Workflows, APIs, Bash/Python scripting)
- Design and maintain scalable, policy-driven access controls and lifecycle automation across the organization
- Design, deploy, and manage IT-owned services in GCP using existing cloud foundations
- Administer and integrate our SaaS ecosystem — SSO (SAML/OAuth), configuration, lifecycle management, and license governance
- Act as an escalation point for complex systems issues
- Create documentation and runbooks that increase durability and reduce operational toil
- Mentor teammates and drive automation-first thinking across the IT function
Requirements
- 5+ years in IT systems or infrastructure roles, with clear examples of building and automating - not just operating platforms
- Strong hands-on macOS management experience (policies, scripting, workflows, not just UI administration)
- Proficiency in Bash, Python, or similar scripting languages, with automation you’ve shipped and maintained
- Deep experience with Okta beyond user administration. Workflows, integrations, and policy design
- Strong understanding of SSO protocols (SAML, OAuth) and lifecycle management patterns
- Comfort operating cloud infrastructure with Terraform (GCP preferred)
- Solid understanding of how modern internet infrastructure works — DNS, HTTP, APIs, webhooks, authentication flows, and network fundamentals.
- A builder mindset. Your instinct is to automate and improve systems, not repeat manual work.
Benefits
- medical
- dental
- vision
- 3% 401(k) contribution
- unlimited PTO
- quarterly mental health days
- family planning benefits
- professional development stipend
- wellness benefits
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