Systemadministrator ACD addressing 2nd - & 3rd - Level - Support needs for IT services across 6,000 colleagues. Responsible for ACD systems from installation to maintenance while fostering technology input.
About the role
- Sales Administrator supporting the sales lifecycle, coordinating between leads and internal stakeholders for the Polish market at Damovo. A key role in pipeline development and sales administration activities.
Responsibilities
- Support lead generation and sales outreach activities, including cold-calling campaigns, and social media initiatives
- Qualify incoming leads and ensure accurate handover to the relevant Account Managers for introductory meetings
- Maintain and update customer and prospect information within the CRM system to ensure data accuracy and transparency across the sales pipeline
- Assist in identifying key decision-makers and gathering relevant information to support the sales process
- Coordinate sales-related activities, including scheduling meetings, preparing documentation, and supporting follow-ups with prospects and customers
- Support Account Managers with administrative and organisational tasks related to opportunity management and account planning
- Track and report on lead generation activities, pipeline progress, and sales performance against weekly and monthly targets
Requirements
- First experience in sales administration, or a customer-facing commercial role is an advantage, but not a must
- Strong communication skills, with the ability to interact confidently with customers and internal stakeholders via phone, email, and digital channels
- A structured, detail-oriented working style with strong organisational and time-management skills
- A proactive and reliable mindset, with the ability to prioritise tasks effectively in a fast-paced environment
- Interest in sales processes, customer engagement, and commercial operations within a technology-driven business
- Experience with CRM systems, sales tools, or marketing platforms is beneficial — if not, we will provide hands-on training and support
- Curiosity and willingness to learn, paired with a positive attitude and team-oriented mindset
- Ability to understand customer needs and support the sales team in positioning Damovo’ s solutions appropriately
- Fluency in Polish and good command of English.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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