CLO Operations Manager at PIMCO overseeing day - to - day operational and client service activities for CLOs. Ensuring compliance and efficiency in processes across the CLO business.
About the role
- Operations Manager leading Customer Support unit for CyberCare. Overseeing day-to-day operations and ensuring team objectives are met while fostering professional growth in Kaunas.
Responsibilities
- Leadership & Development: Lead, coach, and motivate your team of 6 Team Leads.
- Performance & Operations Oversight: Oversee day-to-day operations and analyze team performance metrics.
- Strategic Improvement: Define a strategic roadmap for our customer support unit.
- Data-Driven Decisions: Analyze performance data and customer satisfaction insights.
- Stakeholder Communication: Ensure the communication of results to stakeholders.
Requirements
- Leadership Experience
- Data Proficiency
- Core Competencies
- Strategic & Proactive Mindset
- Industry Expertise
- Language
Benefits
- Career development training
- Health benefits
- Workplace Flex
- Technologies
- Company events
- Office perks & public transportation
- Time off
- Bonus
- Gross salary
Job title
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Experience level
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Degree requirement
Location requirements
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