Provide Tier I & Tier II technical support for Smucker's IS Support Services team in Orrville, OH. Assist users with mobile devices, Microsoft O365, desktop OS, and software applications.
About the role
- Analyst in case management focusing on healthcare outcomes for members at CVS Health. Collaborating and coordinating care plans to meet member needs and improve overall health.
Responsibilities
- Utilizes critical thinking and judgment to collaborate and inform the case management process
- Conducts comprehensive evaluation of referred member’s needs/eligibility and recommends an approach to case resolution
- Coordinates and implements assigned care plan activities and monitors care plan progress
- Consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives
- Identifies and escalates quality of care issues through established channels
- Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs
- Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
- Helps member actively and knowledgably participate with their provider in healthcare decision-making
- Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures
Requirements
- Candidate must reside in Falls Church or Annandale Virginia or Surrounding Areas
- 2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
- Must possess reliable transportation and be willing and able to travel up to 70-75% of the time within Northern Virginia Region
- Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services preferred (psychology, social work, marriage and family therapy, counseling)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Systems Analyst improving workflow and operational efficiency through analysis and development tasks at U.S. Bank. Collaborating with management and technical resources to implement changes and enhancements.
Business Banking Relationship Analyst at U.S. Bank managing client relationships and loan portfolios. A role contributing to Business Banking's profitability and growth through financial analysis and credit management
Strategy Analyst utilizing advanced analytical skills for data analysis and insights for Rappi's partners. Working with SQL and visualization tools to enhance decision - making processes.
Consultants - Delay Analysts analyzing and supporting project schedules in UAE's construction disputes market. Contributing to complex megaprojects and collaborating with senior experts in the field.
Senior Clinical and Population Health Analyst creating data - driven insights aligned to healthcare objectives. Collaborating with various stakeholders to support clinical and population health reporting.
Data Analyst at Highmark Health creating data - driven insights for actionable healthcare opportunities. Collaborating with stakeholders to improve care delivery and healthcare outcomes.
Entry - level analyst role in Huntington's Commercial Real Estate Group, focusing on credit worthiness assessment and financial analysis. Offers opportunity for career progression in commercial real estate lending.
Detection & Investigation Analyst Lead analyzing fraud cases within PNC's Zelle Fraud organization. Involves working with suspicious transactions and preventing losses while leading the team.
Employee Listening Analyst collaborating on HP’s employee listening programs and strengthening a culture of feedback. Analyzing employee feedback and delivering actionable insights supporting high - performing organizational improvement.