Senior Clinical and Population Health Analyst creating data - driven insights aligned to healthcare objectives. Collaborating with various stakeholders to support clinical and population health reporting.
About the role
- Detection & Investigation Analyst Lead analyzing fraud cases within PNC's Zelle Fraud organization. Involves working with suspicious transactions and preventing losses while leading the team.
Responsibilities
- Reviews and investigates customer cases, reports and work for potential and actual loss
- Minimizes fraud, Anti-Money Laundering and/or organizational risk
- Performs early detection of suspicious activity
- Controls and prevents losses
- May lead the work of and/or train detection and investigation staff
- Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
- Recommends disposition
- Identifies gaps and control enhancements
- Uses defined research procedures to identify and resolve issues
- Identifies trends and escalates as appropriate
- Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
- Shares best practices among the team and/or service partners
- Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
- university / college degree with < 1 year of professional experience
- comparable combination of education, job specific certification(s), and experience (including military service) may be considered in lieu of a degree
- Analytical Thinking
- Customer Solutions
- Decision Making
- Operational Risks
- Problem Resolution
- Researching
- Risk Mitigation Strategies
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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