Medical Director overseeing programs for complex patients at Oak Street Health. Leading clinical strategy and improving patient outcomes with a focus on value-based care.
Responsibilities
Lead Clinical Strategy for Complex Care
Provide clinical direction for Oak Street programs focused on patients with significant medical complexity, behavioral health conditions, or unmet social needs.
Develop and refine methods for identifying and stratifying complex patients using data analytics, clinical insight, and social risk assessment.
Guide the design and rollout of interventions that address the full spectrum of patient needs, from medical management to social supports and caregiver engagement.
Ensure that care models are evidence-based, equitable, and aligned with Oak Street’s mission to deliver high-quality, outcomes-driven primary care.
Strengthen communication and collaboration across primary care, specialty care, behavioral health, and community-based services.
Build processes that support optimal transitions of care—particularly from hospital to home—to improve health outcomes and decrease readmissions.
Partner with care management, pharmacy, and social work teams to ensure each complex patient has a personalized and well-coordinated care plan.
Collaborate with Population Health and Clinical leaders to develop the long-term vision for complex patient management across the enterprise.
Work closely with Oak Street’s Product and Technology teams to enhance digital tools that support clinical decision-making and care team workflows.
Use data to evaluate program performance, identify improvement opportunities, and drive rapid-cycle innovation.
Serve as a thought leader and internal consultant on complex care strategy, representing Oak Street’s approach within and beyond the organization.
Mentor clinicians and team members to build expertise in caring for patients with complex needs.
Maintain a direct connection to patient care by practicing in an Oak Street Health Center 2 days per week, ensuring firsthand insight into patient and team experiences.
Requirements
Authorization to work in the U.S.
M.D., D.O., APN, or PA with active clinical license and board certification in Internal Medicine, Family Medicine, Preventive Medicine, or Geriatrics.
Demonstrated experience leading programs or teams focused on complex or high-risk patient populations.
Strong familiarity with managed care, value-based reimbursement, and population health management.
Proven ability to analyze and apply data to guide program improvement and measure clinical outcomes.
Exceptional collaboration and communication skills, with the ability to influence across disciplines and functions.
Advanced training or degrees (e.g., Fellowship, MPH, MBA) and/or experience in management consulting preferred.
Benefits
paid vacation
401K match
health, vision, and dental coverage
Leadership development and continuing education stipends
Opportunities for advancement in a rapidly growing organization
Flexible work environments and newly opened centers nationwide
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