Clinical Director responsible for administration and clinical operations at a Comprehensive Health Center, ensuring compliance and quality of care.
About the role
- Regional Medical Director overseeing clinical strategy for Crossover Health in the Bay Area. Focus on improving patient engagement, quality, and overall health services strategy.
Responsibilities
- Partners with the Regional Practice Director to work as part of an effective clinical dyad, focusing on establishing and achieving region or market goals, growth targets, operating performance, financial metrics, and overall region/market practice outcomes.
- Conducts regular clinic reviews to ensure the region/market is achieving overall clinic performance, including quality, clinical, and financial goals.
- Ensures that the Crossover’s standard of care is fully implemented, optimized, and continuously improved.
- Provides direct patient care and models the key Crossover Health attributes of servant leadership.
- Ensures adherence to privacy, compliance, and quality programs and policies.
- Leads the development of strategies to grow the region/market in partnership with the Triad.
- Partners to drive product/service innovation, including new health technologies.
- Hires, coaches, and develops care team leaders: physicians, optometrists, behavioral health, health coaches, and physical medicine.
- Assists in onboarding and training new team leaders.
- Encourages continuing professional education and development to enhance learning and meet licensing expectations.
- Serves as an advisor to the client regarding clinical care, administrative, regulatory, and other health and wellness issues or needs.
- Upholds, safeguards, and promotes the Crossover’s values and philosophy relating to ethics, integrity and corporate responsibility.
- Manages practice-level clinician schedules, including on-call duties, vacation scheduling, coverage and float pool development, in order to meet client access expectations.
- Oversees physician leaders within a clinic in executing secondary health strategies, including the design, development, delivery and continuous optimization of secondary health capabilities.
- Performs other duties as assigned.
Requirements
- Board certification in primary care (internal medicine, family practice, and pediatrics)
- 10+ years of clinical experience
- 8+ years of management experience in a multi-speciality, interdisciplinary, and high performance clinic
- 5+ years of experience staffing and managing a team of employees
- Active BLS (Basic Life Support) certification
- Experience with, and demonstrated successful leadership of disease management and/or population health programs
- Experience with, and deep knowledge of digital health as a category and devices, technology, and apps, specifically as they relate to integration with primary care
- Strong grasp of healthcare data science
- High level of integrity, excellent communication, and strong leadership skills
- Strategic and innovative thinker with proven ability to communicate a vision, as well as the execution capabilities to drive toward and be accountable for results
- Demonstrated management, organizational and interpersonal skills with a flexible personality and high tolerance for ambiguity during high growth
- Ability to solve problems and execute on initiatives
- Experience with working collaboratively internally and externally
- Self-assured and results oriented
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short- and Long-Term Disability
- Life Insurance
- Paid Time Off
- 401K
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