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Capital OneSenior Manager, Chief of Staff – Bank Tech
Senior Manager in Bank Tech leading Executive Reporting and Stakeholder Engagement. Developing presentations and managing content for executive audiences across multiple locations in the U.S.
About the role
- Oversee and direct high-level business development strategies to achieve critical organizational objectives and growth targets.
- Lead and partner on cross-functional initiatives with senior leaders across PCW and CVS Health.
- Direct team efforts to identify emerging trends, customer needs, and competitive dynamics to strengthen business development capabilities.
- Monitor and analyze KPIs, financial metrics, and industry benchmarks to assess performance and identify opportunities for improvement.
- Conduct competitive analysis to identify threats and opportunities, providing actionable recommendations to maintain a competitive advantage.
- Cultivate strategic partnerships and alliances to enhance capabilities, expand customer base, and drive innovation.
- Provide strategic insights and recommendations to senior management, ensuring alignment with organizational goals.
- Set agendas for leadership meetings and Town Halls; partner with presenters to ensure materials are prepared and SVP is briefed.
- Oversee strategy and collaboration for all functional communications.
Requirements
- 15+ years of experience in pharmacy, healthcare, or a related field.
- Proven ability to lead large-scale strategic initiatives and deliver measurable results.
- Strong financial acumen with experience in P&L management, forecasting, and budgeting.
- Expertise in data analytics and business intelligence tools (e.g., Tableau, Power BI).
- Proficiency in strategic planning frameworks (e.g., SWOT, Porter’s Five Forces).
- Advanced skills in project management methodologies (e.g., Agile, Lean Six Sigma).
- Strong understanding of market research techniques and competitive analysis.
- Skilled in contract negotiation and partnership development.
- High proficiency in MS Office Suite and collaboration platforms (e.g., Teams, SharePoint).
- Exceptional communication skills (written, verbal, and presentation).
- Demonstrated ability to influence and collaborate with executive-level stakeholders.
- Mastery of problem-solving, decision-making, and change management.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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