Service Business Development Manager driving service revenue growth in China. Overseeing service offerings and ensuring alignment with sales and marketing strategies across the region.
About the role
- Manager of Public Engagement enhancing visibility and awareness of Cuso International’s mission. Developing public engagement strategies to mobilize Canadians and nurture alumni relations.
Responsibilities
- Reporting to the Director of Engagement, the Manager, Public Engagement & Alumni plays a key leadership role in enhancing the visibility and awareness of Cuso International’s mission and impact
- Develop and execute public engagement strategies that mobilize Canadians, inspire support for international cooperation, and nurture Cuso International’s global community of alumni, partners, and donors
- Oversee public engagement outcomes under Cuso’s monitoring, evaluation, accountability, and learning (MEAL) framework
- Contribute to organizational strategy and planning alongside the Director of Engagement and Engagement Managers
- Contribute to the strategic building of the Cuso’s alumni network as advocates, donors, and ambassadors
- Supervise, mentor, and support the Public Engagement Administrator/Researcher and Data & Alumni Specialist
- Develop and execute a public engagement strategy, including virtual and in-person events
- Represent Cuso at sector events, forums, and conferences, and secure strategic speaking opportunities for organizational leaders
- Collaborate with the Communications and Marketing team to champion a culture of storytelling and philanthropy across the organization
- Contribute to the development of a national alumni engagement strategy that positions alumni as vital ambassadors, advocates, and supporters of Cuso
Requirements
- University degree in communications, international development, public relations, or related discipline
- Minimum 7 years’ experience in public engagement, marketing, or communications, including at least 2 years of team management experience
- Proven ability to supervise, coach, and inspire direct reports, supporting their growth and success
- Demonstrated success in developing and executing public engagement initiatives, including virtual and in-person events
- Strong understanding of alumni engagement strategies and experience building community networks
- Excellent writing, editing, and storytelling skills with the ability to adapt messages for diverse audiences
- Strong project management skills with a proven ability to manage multiple priorities under tight deadlines
- Experience with Results-Based Management (RBM), outcome mapping, or similar frameworks
- Excellent facilitation, stakeholder consultation, and partnership-building skills
- Significant knowledge of public engagement MEAL frameworks and experience reporting to funders such as GAC
- Tech-savvy, with strong knowledge of digital engagement and CRM systems (Raiser’s Edge preferred)
- Proven commitment to gender equality, inclusion, and anti-oppression principles
- Cross-cultural interpersonal skills, including the ability to negotiate and sustain relationships with a range of stakeholders
- Fluency in English and one of French or Spanish
- Ability to travel within Canada and internationally
Benefits
- Comprehensive employee benefits package
- Insurance
- Generous days of paid time off, including vacation, personal days, and sick days
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