Customer Relationship Consultant providing exceptional service and support at Skipton Building Society branches. Engaging clients to understand their financial needs and tailoring solutions accordingly.
About the role
- Leasing Consultant managing property tours and supporting resident services at Cushman & Wakefield. Generating interest and maintaining high occupancy while providing exceptional customer service.
Responsibilities
- Generate interest in the community by touring the property with prospects
- Answer questions about the numerous amenities, local community, and beautiful grounds
- Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
- Ensure apartments are prepared for move-in
- Deliver unmatched service to residents to exceed their expectations
- Maintain resident retention
- Coordinate paperwork related to apartment home rentals
Requirements
- High School Diploma, GED, Trade, Technical, or Vocational school
- 1+ years of related experience
- Effective communication and customer service skills
- Basic computer skills in a Windows environment
- Ability to assist the leasing activities of the leasing staff
- Ability to be courteous and professional
- Well organized and able to meet deadlines
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
Job title
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