Customer Relationship Consultant providing exceptional service and support at Skipton Building Society branches. Engaging clients to understand their financial needs and tailoring solutions accordingly.
About the role
- Business Consultant implementing ERP software TiCom in various customer projects. Analyze business processes and provide optimization solutions with a focus on the timber industry.
Responsibilities
- Analyze clients' business processes and advise on materials management, production planning, sales, and logistics
- Identify optimization opportunities through our ERP system and develop concept proposals
- Develop solutions for flexible structures and strategies to implement new trends
- Take responsibility for executing transformation processes
- Serve as the clients' point of contact and support the digitization of company processes
Requirements
- University degree (Business Administration, Business Informatics, or equivalent) or several years of relevant professional experience in consulting or industry
- Experience in the timber/wood industry is an advantage
- Interest in technology and digitalization topics
- Strong business process analysis skills
- Proficient in MS Office, particularly PowerPoint and Excel
- Very good German and good English skills, both written and spoken
- Flexibility and mobility (valid driver's license, Class B)
- Ideally, knowledge of relational databases (MS SQL Server)
Benefits
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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