Hybrid Support Consultant – Credit Risk Suite

Posted 2 hours ago

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About the role

  • Support Consultant for Credit Risk Suite, liaising between clients and development teams. Driving improvements and ensuring client satisfaction in a hybrid work environment at Zanders.

Responsibilities

  • Gather, clarify, and document business and functional requirements based on client feedback and market developments
  • Serve as the primary point of contact for CRS clients on all credit risk-related questions, including model logic, regulatory requirements (e.g., IFRS 9), and practical application of credit risk methodologies.
  • Provide expert guidance and support on the use, configuration, and interpretation of the Credit Risk Suite applications, ensuring clients fully understand the underlying models and outputs.
  • Translate credit risk requirements into clear, actionable specifications for the development team, ensuring functional intent is well understood.
  • Participate in system testing, validation of new releases, and user acceptance testing, with a focus on the accuracy and relevance of credit risk features.
  • Support product rollout activities, onboarding, and client presentations, acting as a subject matter expert on credit risk.
  • Collaborate closely with the development team to ensure timely, high-quality delivery of features that meet client and regulatory needs.
  • Contribute to product improvement and roadmap discussions, bringing in-depth credit risk expertise and awareness of regulatory developments.

Requirements

  • 1 to 4 years of experience in credit risk modelling, financial risk analytics, or a closely related field
  • Deep understanding of credit risk concepts (e.g., PD, LGD, ECL), regulatory frameworks, and practical application in financial institutions
  • Ability to explain model logic and system workflows to both technical and non-technical audiences
  • Experience with programming or software development principles (e.g., Python, SQL) is a plus
  • Strong communication skills, with confidence presenting to and supporting clients
  • Ability to translate complex credit risk ideas into clear, structured requirements for software development
  • Proactive mindset and willingness to work in close, cross-border collaboration
  • Fluent in English (spoken and written).

Benefits

  • A hybrid work environment, that promotes a healthy work-life balance
  • Allowance to set up your home office in an ergonomically responsible way and an internet allowance
  • Participation in the Zanders bonus scheme
  • Secure your future with a pension scheme
  • 29 paid holiday days
  • A laptop and an iPhone
  • An entrepreneurial culture that values personal development, with ample room for initiatives
  • A truly collegiate environment with enthusiastic and helpful colleagues, fostering career excellence in Treasury, Risk or Technology
  • An international and fun working environment, Cultural night events, annual Zanders's trip to a (surprise) location in Europe and many more exciting experiences to come!

Job title

Support Consultant – Credit Risk Suite

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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