Leasing Manager overseeing leasing functions and sales efforts for multifamily apartment community. Responsible for training staff, managing leasing operations, and external marketing.
Responsibilities
Complete lease/renewal paperwork to ensure completion to company standards.
Explain lease information to residents.
Enter all data into tracking system to track leasing activities.
Walk apartment units prior to showing and occupancy by resident.
Review leasing paperwork and audit lease files.
Submit daily, weekly, and monthly leasing reports as required.
Track and evaluate advertising, and all client traffic.
Ensure online advertising is reviewed and updated daily.
Responsible for training and developing leasing personnel in accordance with company policies and procedures.
Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
Maintain professional communication with residents, applicants, and other representatives.
Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
Analyzing shop program results, distributes completed evaluations, and reviews areas of concern.
Develop, implement, and monitor property contests/awards/leasing incentives.
Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
Maintain Renter's Insurance compliance per company policies and procedures.
Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
Track work order activity including monitoring completion each day and follow up warm calls.
Implement and maintain lease expiration matrix in accordance with established policies.
Monitor compliance with revenue management system and participate in weekly calls (if applicable).
Requirements
Bachelor's Degree preferred
3+ years of related experience
1+ years of Management experience
Effective communication and customer service skills
Basic computer skills in a Windows environment
Possess a valid real estate license as required by state regulations
Direct the leasing activities of the leasing staff.
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