Hybrid Learning and Development Consultant

at TruStage

• Job title: Learning and Development Consultant
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $104,200 - $156,300 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Madison, United States

About the role

• Lead Learning & Development Consultant at TruStage overseeing learning solutions for business units. Collaborate with stakeholders to enhance employee capabilities and promote career development in a hybrid work environment.

Responsibilities

• Collaborate with key stakeholders to identify learning needs and objectives within assigned business unit.
• Gather and analyze data to make sound recommendations.
• Educate and consult with BU leaders on how to apply, leverage, and optimize learning and development to achieve business outcomes.
• Lead, direct, and facilitate L&D departmental projects from initiation through implementation (following the ADDIE process).
• Leverage existing learning solutions from the L&D CoE to drive consistency and to minimize spend across the organization.
• Ensure overall quality of content and delivery by establishing success metrics aligned to the business goals.
• Apply enterprise-wide thinking in decisions and priorities.
• Implement learning solutions that address the BUs skill gaps, enhance employee capabilities, and promote employee growth and career development.
• Support the BU in creating and sustaining a strong learning culture.
• Anticipate and resolve complex problems that are learning related.
• Serve as a key learning resource within the business.
• Create comprehensive, scalable plans with high level learning solutions and translate plans into a programmatic, executable, learning roadmap.
• Make necessary revisions to plans, as needed.
• Conduct BU needs analysis to identify learning and performance gaps.
• Recommend learning solutions, monitor success, and make data-informed decisions.
• Develop innovative learning deliverables that provide meaningful and learner-centric solutions.
• Manage the successful implementation and execution of learning initiatives from end-to-end to ensure deliverables are met and learning outcomes achieved for the business (ex. coordinating logistics, communications, scheduling/securing facilitators, tracking enrollments/completions, etc.).
• Evaluate and measure the impact of learning delivery and report effectiveness and progress.
• Organize and plans appropriately for successful learning delivery.
• Highly competent in presenting content virtually via Microsoft Teams.
• Ensure consistency of learning delivery across the business and enterprise.
• May facilitate learning content.
• Is up to date on learning content and is well prepared to deliver an engaging learning experience.
• May oversee train-the-trainer programs to build competency across BU.
• Provide guidance and support to BU facilitators to enhance their effectiveness in delivering learning programs and successful transfer of learning.
• Prepare guest speakers for successful delivery of content and to ensure program objectives are met.
• Provide ongoing feedback to speakers to set them up for success.
• Apply effective project management to ensure timely delivery of learning solutions.
• Build strategic relationships with BU leaders and HR Business Partners, leveraging organizational knowledge to support business results.

Requirements

• Bachelor's Degree or higher in Education, Organizational Development, Human Resources or related field
• 7+ years in a learning and development function
• Understands adult learning
• Proven consultative experience in understanding learning and development needs, recommending solutions, and demonstrating impact
• Strong experience managing programs to measure learning outcomes and effectiveness
• Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
• Demonstrated success in influencing without authority
• Demonstrated expertise in program/project management
• Strong interpersonal communication, presentation, and relationship building skills
• Demonstrated ability to scope and lead projects
• Effective problem-solving skills to evaluate and leverage data to resolve learning needs for business
• Some travel may be required.

Benefits

• Medical
• Dental
• Vision
• Employee assistance program
• Life insurance
• Disability plans
• Parental leave
• Paid time off
• 401k
• Tuition reimbursement
• Flexibility in work arrangements