Hybrid Residential Sales Representative

at Culligan

• Job title: Residential Sales Representative
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Midland, United States

About the role

• Residential Sales Representative establishing and maintaining customer relationships for Culligan Water. Responsible for sales goals and understanding Culligan products and services.

Responsibilities

• Establishing, developing, and maintaining positive business and customer relationships while meeting monthly sales goals.
• Train to understand the full use and benefits of Culligan products and services.
• Promote a long-term relationship-building approach to Sales to improve customer satisfaction and retention with residential customers.
• Develop and improve standard/best practices in the sales toolbox: presentation formatting, financial documentation, lead generation methods, cost modelling.
• Correspond with all leads and appointments as scheduled.
• Attend scheduled appointments assigned with professionalism and integrity.
• Maintain accurate records of all sales activities in relevant database.
• Learn, maintain and apply overall knowledge and technical information as it relates to the sales of all residential Culligan products.
• Understand customers’ needs and present viable solutions.
• Accurately represent capabilities, terms procedures without distorting dealership policy.
• Make an effective sales presentation so that the customer is adequately educated about the products and services available.
• Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain.
• Take ownership of a new customer’s account, and follow up with every new customer to ensure complete satisfaction and secure referrals.
• Maintain security of all customer information.
• Participate in all promotional activities (trade shows, exhibits, etc.) as required.
• Obtain minimum sales standards (see attached breakdown).

Requirements

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
• Computer skills required: Contract Management Systems (EX: DocuSign, etc.); Human Resource Systems; Microsoft Office Suite; Project Management Software (EX: Monday.com)
• Certificates, licenses and registrations required: Valid driver’s license, Sales license, State licenses as required
• Highly motivated and target driven with a proven record of accomplishment in sales.
• Expert in effective communication
• Able to adapt to individual customer needs

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources