Residential Sales Representative establishing and maintaining customer relationships for Culligan Water. Responsible for sales goals and understanding Culligan products and services.
Responsibilities
Establishing, developing, and maintaining positive business and customer relationships while meeting monthly sales goals.
Train to understand the full use and benefits of Culligan products and services.
Promote a long-term relationship-building approach to Sales to improve customer satisfaction and retention with residential customers.
Develop and improve standard/best practices in the sales toolbox: presentation formatting, financial documentation, lead generation methods, cost modelling.
Correspond with all leads and appointments as scheduled.
Attend scheduled appointments assigned with professionalism and integrity.
Maintain accurate records of all sales activities in relevant database.
Learn, maintain and apply overall knowledge and technical information as it relates to the sales of all residential Culligan products.
Understand customers’ needs and present viable solutions.
Accurately represent capabilities, terms procedures without distorting dealership policy.
Make an effective sales presentation so that the customer is adequately educated about the products and services available.
Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain.
Take ownership of a new customer’s account, and follow up with every new customer to ensure complete satisfaction and secure referrals.
Maintain security of all customer information.
Participate in all promotional activities (trade shows, exhibits, etc.) as required.
Obtain minimum sales standards (see attached breakdown).
Requirements
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Computer skills required: Contract Management Systems (EX: DocuSign, etc.); Human Resource Systems; Microsoft Office Suite; Project Management Software (EX: Monday.com)
Certificates, licenses and registrations required: Valid driver’s license, Sales license, State licenses as required
Highly motivated and target driven with a proven record of accomplishment in sales.
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