Werkstudent im Customer Support für CUBE Bikes, Marktführer im E-Bike-Segment. Bearbeite Supportanfragen und dokumentiere Kommunikationsverläufe bei flexibler Arbeitszeit.
Responsibilities
Handling support inquiries from end customers (1st-level support)
Documenting support requests
Logging communication histories
Monitoring open issues (tickets) until final resolution
Requirements
Highly service-oriented communication skills
Affinity for bicycles
Independent, structured and goal-oriented working style
Student trainee in Customer Support for CUBE Bikes, processing customer support requests and documentation. Requires service - oriented communication and collaboration skills.
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