Hybrid Working Student Customer Support

Posted 4 hours ago

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About the role

  • Werkstudent im Customer Support für CUBE Bikes, Marktführer im E-Bike-Segment. Bearbeite Supportanfragen und dokumentiere Kommunikationsverläufe bei flexibler Arbeitszeit.

Responsibilities

  • Handling support inquiries from end customers (1st-level support)
  • Documenting support requests
  • Logging communication histories
  • Monitoring open issues (tickets) until final resolution

Requirements

  • Highly service-oriented communication skills
  • Affinity for bicycles
  • Independent, structured and goal-oriented working style
  • Technical understanding is an advantage
  • Team player
  • Language skills in German and English

Benefits

  • Remote work possible
  • Flexible, freely schedulable working hours
  • Performance-based compensation

Job title

Working Student Customer Support

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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