Customer Service Manager providing strategic and frontline leadership at Bearingstar Insurance in Connecticut. Overseeing the CT Customer Service Department and developing exceptional service processes.
About the role
- Customer Support Agent providing service to German-speaking clients in Athens. Working remotely or onsite with thorough training and relocation assistance available.
Responsibilities
- Handle customer inquiries in German via phone, email, and chat
- Resolve account or technical issues and escalate when necessary
- Maintain accurate documentation and perform timely follow-ups
- Ensure high levels of customer satisfaction
Requirements
- German: C2 / native-level
- English: B2 or higher
- EU passport or valid work permit for Greece
- Flexibility to work onsite or remotely, including shift work (Monday–Sunday, project-dependent)
- Willingness to relocate to Athens at least one week before starting work (for onsite positions)
Benefits
- Competitive salary (€1,100–€1,500) plus monthly performance bonuses
- Paid training (12 weeks)
- Relocation package for EU candidates: flight, 2 weeks hotel, airport pickup, and assistance with housing search
- Health insurance and legal/additional benefits
- Clear career progression opportunities within an international company
Job title
Job type
Experience level
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Degree requirement
Location requirements
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