Senior Audit Manager leading technology change and transformation audits at London Stock Exchange Group in London. Supervising audit teams and providing assurance on transformation activities across the group.
About the role
- Technical IT Support Specialist bridging customers and development department. Handling technical inquiries in 2nd and 3rd level support roles.
Responsibilities
- Technical point of contact for customers – remote and on-site when requested
- Act as the interface between customers and the development team
- Handle inquiries and incidents in 2nd- and 3rd-level support
- Perform technical pre-analyses, identify and prioritize issues
- Independently manage customer tickets and document thoroughly in the ticketing system
- Support the development team with software quality assurance
- Optional on-call phone duty outside office hours (voluntary)
Requirements
- Ideally completed IT vocational training (e.g., Fachinformatiker / IT specialist)
- Motivated career changers from related fields are also very welcome
- Strong knowledge of at least one database, e.g., Oracle, SQL or SQLite
- Familiarity with Linux — solid Linux skills are an advantage
- Ideally experience in customer service or IT installations
- Interest in automotive topics
- Good German and English skills, both written and spoken
- Customer- and solution-oriented working style with quick comprehension
- Strong communication skills and professional demeanour
Benefits
- Flexibility & work–life balance: flexible working hours to help you balance work and personal life
- Hybrid working with a strong home-office component, combining freedom with social integration
- Exciting tasks & development: varied responsibilities in an international environment with renowned clients
- Structured onboarding with a personal mentor to help you settle in quickly
- Be part of digitalization with innovative solutions and contribute your own ideas
- Individual development opportunities to support your career path
- Team & culture: become an important part of our open, appreciative team with a flat, first-name culture
- Enjoy a family-like atmosphere: we embrace an experimental, error-tolerant and agile mindset — we learn from mistakes and grow together
- Workplace & perks: modern, ergonomic workstations with top equipment
- Recharge in the gaming lounge, play foosball or join other social activities
- We offer corporate health management and flexible retirement savings options
- The classics: free coffee, tea, water and organic fruit
- Benefit from discounted shopping deals & bike leasing at company rates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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