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About the role
- Senior Business Consultant designing digital monetization solutions for clients in the telecommunications industry. Collaborate across teams to document user requirements and guide customer workshops.
Responsibilities
- Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges.
- Facilitate and guide customer workshops through the discovery process to understand their pain points and define business configuration to deliver client requirements.
- Document user-centered requirements relevant to achieving the customer’s goals and objectives.
- Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.
- Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses, guiding back to OOTB capabilities.
- Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.
- Assist in the definition of user stories and acceptance criteria for each functional business requirement.
Requirements
- Bachelor’s Degree in Business, Computer Science, Information Technology, Engineering (Telecommunications), MBA (with major in Computing) or equivalent education/experience required.
- 5-7 years of experience as a business/software consultant in the telecommunications or other relevant industry.
- Deep understanding of business models within telecoms, cable and media verticals: (eTOM and TAM, preferably even SID)
- Nice to have: Certificates associated to Business Analysis Professional (e.g. CBAP, Certificate: 26959637), Professional Scrum Master (PSM1), PMI Certified Project Management Professional (PMP), Certified Aptitude ARRE professional (product for IFRS implementation).
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
Job title
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