Microsoft Success Manager helping partners grow secure, scalable Microsoft practices across ANZ. Championing Microsoft security solutions and supporting partner success strategies in the region.
About the role
- Cyber Security Engineer responsible for operational support and development activities with Ping Identity. Collaborate with global teams to strengthen cybersecurity and improve customer satisfaction.
Responsibilities
- Collaborate proactively with a global team, including cybersecurity leaders, developers, quality assurance, project management, and product management teams to deliver quality in a fast-paced environment.
- Share your successes in standup meetings to keep the team informed and on track.
- Conduct quality development to create new features strengthening cybersecurity and resolve issues to improve customer satisfaction.
- Unit testing
- Create test steps for QA testing
- Update process documentation, change control documentation, or other ITSM documentation
- Peer review colleagues’ work, suggest improvements, and grow stronger together.
- Coach and mentor junior team members
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Security Engineering or equivalent field experience
- 5+ years of relevant experience
- Effective English language oral and written presentation skills with the ability to communicate concisely with customers and business teams
- Experience with the full ForgeRock product stack (now Ping Identity), including PingAM, PingIDM, PingGateway, and PingDS
- Experience with GitHub, Jenkins, and Postman
- Experience in single sign-on and multifactor authentication set up, Identity Governance, and incident support
- Strong commitment to customer service and customer satisfaction
- Strong analytical and troubleshooting skills
- Be a motivated self-starter with a security mindset and the ability to work in a fast-paced, dynamic environment
Benefits
- Annual success-sharing bonuses or commission plans based on individual performance
- Range of support to colleagues with disabilities ensuring necessary resources to thrive in their roles.
- Commitment to accessibility reflecting broader dedication to diversity and belonging.
Job title
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Experience level
Salary
Not specified
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Location requirements
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