Onsite Secretary, Student Financial Aid

Posted 21 hours ago

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About the role

  • Secrétaire managing financial aid for students within the MESR in Lille. Responsible for overseeing administrative tasks and communications in support of student financial aid regulations.

Responsibilities

  • Manage the secretariat activities of the Student Financial Aid Office (mail, emails, calendars…)
  • Carry out re-allocations in liaison with the DDFIP (Departmental Directorate of Public Finances) and the accounting agency
  • Participate in organizing the DSE (Dossier Social Étudiant) communication campaign
  • Take part in implementing and preparing attendance verification checks
  • Serve as the primary contact for communication with institutions (universities, high schools, schools, etc.) across the Academy that use the SVEN tool for payments and attendance monitoring
  • Participate in implementing Internal Financial Control
  • Handle the processing of foreign resources
  • Participate in the administrative management of the service's human resources (20 staff)
  • Provide telephone reception for the secretariat
  • Cross-check lists of scholarship recipients between the Regional authority and CROUS
  • Supervise provisional schedules for the monthly verification of annual working hours
  • Produce daily reports of staff activity statuses for the service
  • Produce monthly front-desk reception schedules for managers
  • Distribute all administrative documents
  • Provide support to staff on HR management in coordination with the head of service
  • Update staff administrative files (sick leave, leave, training…) and forward them to HR
  • Manage staff schedules and leave in coordination with the head of service and follow up on their administrative files
  • Process incoming and outgoing mail
  • Participate in organizing the DSE information campaign
  • Plan administrative management of communication activities for fairs, forums and Open Days
  • Support the Director of Student Life (Directrice de la DVE) in cross-functional tasks and various projects
  • Manage emails sent to the shared PAFE mailbox and via the Student Life portal on MesServicesEtudiant.gouv.fr
  • Provide telephone reception for the DSE service secretariat
  • Perform checks in coordination with the office's coordinating manager
  • Complete documents related to checks
  • Generate and send student lists to institutions
  • Monitor responses from institutions
  • Process scholarship suspensions and/or repayment orders
  • Respond to acknowledgement receipts sent by students
  • Complete and update the spreadsheet of data related to repayment orders
  • Draft responses to appeals related to repayment orders
  • Compile, file and archive repayment order files
  • Manage the mailbox dedicated to French consulates abroad
  • Compile and send application files to French consulates abroad
  • Record and integrate confidential notes into Olafe, then validate the scholarship file
  • Monitor the digitalization/dematerialization process
  • Scan files or documents received by the CROUS and upload them into Olafe
  • Scan social reports from the social services and forward them to managers' shared mailboxes
  • Process RIB (bank account details) rejections and send new RIBs to the DDFIP to resume scholarship payments
  • Manage office supplies inventory and prepare orders
  • Participate in and staff booths for external events (Open Days, Student Fairs)
  • Assist managers with processing straightforward DSE cases.

Requirements

  • Technical mastery of the field
  • Knowledge of the professional environment and ability to situate oneself within it
  • Regulatory knowledge of the field and rigorous application of higher education scholarship regulations
  • Strong written and oral communication skills
  • Ability to share information, transfer knowledge and report
  • Sense of responsibility; strong work ethic
  • Ability to implement procedures and rules
  • Commitment to public service and professional integrity
  • Ability to respect the collective organization of work and to provide mutual support within the team
  • Rigor and efficiency (reliability and quality of work, respect of deadlines, standards and procedures, organizational skills, methodical approach, attention to quality of service)
  • Autonomy, analytical ability, good judgment and initiative within the scope of responsibilities
  • Comfortable use of IT tools: proficient in Word, Excel, OneDrive, SharePoint
  • Ability to perform duties primarily on computer (management and digitalization of files)
  • Adaptability and team-working skills
  • Interpersonal skills (with the public and within the professional environment), including self-control

Benefits

  • 51 days of leave
  • 75% public transport reimbursement
  • Complementary health insurance (mutuelle)
  • Position eligible for telework (2 days/week) after 6 months' service

Job title

Secretary, Student Financial Aid

Job type

Experience level

Entry level

Salary

€1,840 - €1,841 per month

Degree requirement

No Education Requirement

Tech skills

Location requirements

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