Account Manager onboarding new SMB clients for a leading international online advertising platform. Involves campaign setup support, performance analysis, and fostering long - term client relationships.
About the role
- Onboarding Account Manager supporting Dutch advertisers in Barcelona with their Google Ads accounts. Providing guidance, best practices, and ensuring client satisfaction during the onboarding process.
Responsibilities
- Begeleiden van Nederlandstalige klanten tijdens het onboarding traject
- Duidelijke instructies geven over Google Ads-instellingen en best practices
- Analyse van klantbehoeften en het adviseren van optimale advertentie oplossingen
- Zorgen voor correcte accountconfiguratie en een sterke optimalisatie basis
- Communicatie via telefoon, e-mail en online meetings
- Nauwe samenwerking met interne teams voor soepele processen
- Leveren van uitstekende klanttevredenheid en kwaliteitsservice
Requirements
- Nederlandse taalvaardigheid op C2-niveau of hoger
- Engelse taalvaardigheid op C1-niveau
- Kennis van Google Ads of digitale marketing (ervaring is een plus; training wordt voorzien)
- Klantgerichte houding met sterke probleemoplossende vaardigheden
- In staat om meerdere accounts en deadlines te beheren
- Bereid om in een hybride model in Barcelona te werken
- EU-burgerschap of geldige werkvergunning voor Spanje
Benefits
- Accommodatie: 1 maand inbegrepen bij relocatie
- Hybride werkmodel
- Doorgroeimogelijkheden in een internationale werkomgeving
- Training en voortdurende coaching
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