Onboarding Account Manager supporting Dutch advertisers in Barcelona with their Google Ads accounts. Providing guidance, best practices, and ensuring client satisfaction during the onboarding process.
Responsibilities
Begeleiden van Nederlandstalige klanten tijdens het onboarding traject
Duidelijke instructies geven over Google Ads-instellingen en best practices
Analyse van klantbehoeften en het adviseren van optimale advertentie oplossingen
Zorgen voor correcte accountconfiguratie en een sterke optimalisatie basis
Communicatie via telefoon, e-mail en online meetings
Nauwe samenwerking met interne teams voor soepele processen
Leveren van uitstekende klanttevredenheid en kwaliteitsservice
Requirements
Nederlandse taalvaardigheid op C2-niveau of hoger
Engelse taalvaardigheid op C1-niveau
Kennis van Google Ads of digitale marketing (ervaring is een plus; training wordt voorzien)
Klantgerichte houding met sterke probleemoplossende vaardigheden
In staat om meerdere accounts en deadlines te beheren
Bereid om in een hybride model in Barcelona te werken
EU-burgerschap of geldige werkvergunning voor Spanje
Benefits
Accommodatie: 1 maand inbegrepen bij relocatie
Hybride werkmodel
Doorgroeimogelijkheden in een internationale werkomgeving
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