Assistant Store Manager at Lids, overseeing retail performance and ensuring exceptional customer service. Managing team schedules, training, and compliance while fostering an inclusive work environment.
About the role
- District Sales Manager leading retail store managers in China, driving business success and enhancing consumer experiences. Collaborating with corporate teams to achieve performance targets in a hybrid work setting.
Responsibilities
- Lead all aspects of and drive the success of a group of retail store managers within a designated geographic district
- Guide, mentor, and lead a team of store managers to achieve business objectives, improve sales, and deliver outstanding consumer experiences
- Collaborate with corporate support office and the Director of Store Operations to adjust sales strategies and implement operational procedures
- Set performance goals to align with company targets
- Ensure consistent communication and adherence to company policies, procedures, and directives
- Achieve and exceed district financial targets, driving revenue growth and identifying new business opportunities
- Implement effective labor management strategies to optimize scheduling and enhance profitability
- Drive operational excellence across the district, focusing on store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety/security for both people and assets
- Maintain high leadership standards to develop the professional growth and development of store leaders
- Lead by example, empowering store teams to deliver exceptional customer experiences that build loyalty and satisfaction
- Recruit, develop, and retain top talent by ensuring the team is staffed with qualified individuals committed to the company’s mission
- Provide mentorship and timely feedback to store managers, addressing performance gaps and fostering continuous improvement in district-wide operations
- Maintain operational excellence across all stores, ensuring compliance with all operational standards and safety protocols
Requirements
- High School diploma required
- Bachelors degree preferred
- 4-6 years of retail management experience
- 2-4 years of multi-unit management experience
- Proven experience as a District Sales Manager, Area Manager, or similar leadership role in retail operations
- Strong leadership skills with the ability to encourage, mentor, and develop a team
- In-depth understanding of sales strategies, retail operations, and financial management
- Ability to analyze data and make informed decisions to drive performance and business growth
- Excellent communication and interpersonal skills to effectively manage teams and collaborate across functions
- Proven track record with the ability to adapt to change, solve problems, and thrive in a fast-paced environment
- Willingness to travel frequently within the assigned district.
Benefits
- Flexible schedule
- Professional development opportunities
- Ongoing mentorship
- Team collaboration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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