Hybrid Outbound Business Development Representative – SDR

at Crisp

• Job title: Outbound Business Development Representative – SDR
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Austin, United States

About the role

• Outbound Business Development Representative driving pipeline growth at Crisp. Engaging and qualifying inbound leads while independently generating new opportunities via outbound prospecting.

Responsibilities

• Quickly engage and qualify inbound leads through immediate speed-to-lead outreach via phone calls, personalized emails, SMS, and other relevant methods (80% focus).
• Proactively source additional pipeline (15% focus) through targeted outbound prospecting activities, including cold calls, customized emails, LinkedIn messaging, and strategic outreach efforts.
• Sell tickets to Crisp events, such as Million Dollar Days (5%).
• Effectively convert initial prospect interest into scheduled Strategy Sessions for Account Executives by identifying needs and positioning Crisp's value proposition.
• Consistently complete 80–100+ daily outreach activities (calls, emails, messages) to maintain required pipeline velocity and performance.
• Use consultative discovery techniques during initial conversations to build rapport, identify genuine client needs, and clearly position Crisp's solutions.
• Maintain thorough and accurate records of all prospect interactions and lead statuses within HubSpot CRM to effectively track progress and ensure data integrity.
• Confirm and proactively follow up on scheduled Strategy Sessions to maximize attendance rates and support overall pipeline effectiveness.

Requirements

• Able to work in our Atlanta, GA office 5 days per week or willing to relocate.
• You have at least 1 year of relevant experience in sales or business development roles.
• Familiarity with CRM systems, particularly HubSpot.
• Ability to thrive in fast-paced environments, quickly adapt to changing priorities, and consistently hit targets.
• Comfortable communicating with sophisticated buyers, C-level executives, and business owners with confidence and professionalism.
• Demonstrated ability to manage high volumes of outreach activities daily.
• A coachable mindset with an eagerness to learn and improve.

Benefits

• 100% Company Paid Health/Vision/Dental.
• 4% 401K Match.
• Generous Paid Time Off.
• Paid Parental Leave for New Parents.
• Paid Relocation for Non-Local Candidates.