Hybrid Senior Product Manager

at Creditstar Group AS

• Job title: Senior Product Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tallinn, Estonia

About the role

• Senior Product Manager at Creditstar driving the lending business. Building future digital banking products with a diverse team in a rapidly growing fintech environment.

Responsibilities

• Make it your business to understand what our customers actually care about and build a strategy to help them reduce anxiety over money and feel more in control of their finances.
• Lead customer development and understand what’s happening in the market. Overall, you’ll know more about our customers than anyone else in the business.
• Building and analyzing/monitoring customers journey/sales funnel with the latest third party tools.
• Work with the Chief Product Officer to set the long-term vision and strategy for your Product.
• Own one or more products across one or more countries.
• Work with the Product Marketing team to create a feasible and viable roadmap to acquire and retain customers.
• You are hands-on and enjoy producing clear and concise requirements (user stories) with detailed acceptance criteria.
• Work closely with Product Designers, Country Leads and Collection teams to build amazing customer experiences.
• Own overall product roadmap priorities and work very closely with the engineering team to ensure timely delivery of the product features.
• Once the products / features are live you will track and you’ll constantly communicate your product strategy to all the relevant participants and stakeholders and ensure everyone’s on the same page.
• You will define what success looks like and continuously monitor core metrics for your product in the country you are leading.
• You will balance qualitative insights with quantitative insights and validating hypotheses with users.
• Present product performance on internal meetings
• Use 3rd party tools for product development
• Execute customer development related activities (collect info about customers opinion on our product and services) and implement changes

Requirements

• Demonstrated experience with owning and scaling consumer lending products.
• Strong leadership skills and ability to work well with a diverse team (internal and outsourced) and knowledge how to get things done.
• Ability to listen, ask questions and easily put yourself into the shoes of our customers and internal teams.
• You are able to come up with a good plan to get things done. Make sure we roll out impactful features fast.
• You’re data-driven and back up projects with data and follow through to make sure they’ve resulted in big customer impact.
• Ability to produce quality product requirements while working closely with the product designers and other product managers/leads.
• Cooperation skills to work closely with other Product Managers and business functions like Engineering, Country Management, Collections.
• Demonstrated ability to manage a product in a globally distributed environment and working in a product-led company.
• Self motivation and comfortability to drive ambiguity to clarity.
• Highly organized way of work and ability to navigate through conflicting priorities while balancing customer values and business needs.
• You’re not afraid to say ‘No’ on priorities and able to explain your reasoning.
• Experience in using tools like JIRA, Confluence and other flowcharting tools

Benefits

• A dynamic, challenging, and rewarding work within an international company where one can REALLY make an impact.
• The new and modern office in the heart of Tallinn
• Great coworking space in the heart of London
• The talented and diverse team who always has your back.
• Supportive environment facilitating growth and achievement.
• Hybrid working environment.
• Regular company events and celebrations
• Ping pong table and board games in the office
• Sports or extra insurance compensation for employees
• Birthday day-off
• Competitive remuneration package and other perks.
• Join us and contribute to our mission while advancing your career. Apply now!