Atlassian Consultant optimizing enterprise Atlassian platforms with strong Jira administration skills. Leading initiatives and mentoring teams to drive efficiency through automation and AI.
Responsibilities
Administer and configure Jira Software, Jira Service Management (JSM), and Confluence at an enterprise scale.
Design and maintain workflows, schemes, permissions, custom fields, dashboards, and reports aligned to business needs.
Build and manage automation solutions using Jira Automation, ScriptRunner (Groovy), REST APIs, and webhooks.
Lead Atlassian platform implementations, upgrades, and migrations (Server/Data Center to Cloud, Cloud-to-Cloud).
Assess migration readiness, perform data cleanup, manage app compatibility, and validate post-migration outcomes.
Implement and support Atlassian Marketplace apps and third-party integrations.
Leverage Atlassian AI capabilities (e.g., Atlassian Intelligence/Rovo) to improve productivity, search, and reporting.
Provide technical leadership and mentoring to admins and consultants; establish governance and best practices.
Act as a trusted consultant to stakeholders, translating requirements into scalable Atlassian solutions.
Create and maintain technical documentation and standards in Confluence.
Requirements
8+ years of hands-on experience with **Atlassian tools (Jira, Confluence, Jira Service Management).**
Strong expertise in **Jira administration, automation, and advanced configurations**.
Proven experience with **Jira/Confluence upgrades and large-scale migrations**.
Hands-on experience with **automation, scripting (Groovy), REST APIs, and integrations**.
Exposure to **AI-driven features within Atlassian or automation**-first delivery models.
Experience with **Atlassian Cloud and/or Data Center **environments.
Working knowledge of **databases **(PostgreSQL, MySQL, Oracle, MS SQL) is a plus.
Solid understanding of **Agile, DevOps, and ITSM frameworks**.
Strong communication, stakeholder management, and leadership skills.
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