Hybrid Site Reliability Engineer II

at Cox Enterprises

• Job title: Site Reliability Engineer II
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $89,400 - $134,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Distributed Systems, Java, Linux, Python, Terraform, TypeScript
• Location requirements: Hybrid, Atlanta, United States

About the role

• Site Reliability Engineer II enhancing operational excellence within Cox Automotive's SRE team. Focused on improving reliability and observability across multiple teams using advanced technologies.

Responsibilities

• Define and drive adoption of SLIs, SLOs, error budgets, and high-quality alerting standards across the organization
• Architect end-to-end observability strategies (metrics, logs, traces, business signals) with consistent taxonomy and discoverability
• Build centralized dashboards, reliability scorecards, and runbooks used by engineering teams and leadership
• Establish engineering practice maturity baselines and partner with teams on measurable improvement plans
• Create golden paths—standardized pipelines, infrastructure modules, and service templates—that enable rapid, consistent delivery
• Pioneer the use of AI and agentic solutions to automate toil, accelerate incident response, and enhance operational workflows
• Lead internal workshops, game days, and learning programs to spread operational excellence
• Act as a trusted advisor to product and engineering leadership, providing data-driven insights on reliability risk and trade-offs
• Guide post-incident reviews toward systemic remediation (guardrails, automation, design changes) rather than superficial fixes
• Design and extend self-service platforms for deployment, progressive delivery, and automated recovery
• Reduce MTTR through better telemetry, automation, AI-assisted diagnostics, and resilience patterns
• Mentor engineers across teams to become local reliability champions, scaling SRE impact without adding headcount.

Requirements

• Experience programming in at least one of the following languages: Python, Typescript, or Java
• Bachelor’s degree in a related discipline and 4 years’ experience in a related field
• The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 16 years’ experience in a related field
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Deep hands-on experience with modern observability tools (CloudWatch and NewRelic)
• Proven ability to assess engineering practices and drive measurable improvements across multiple teams
• Experience establishing SLIs/SLOs, managing error budgets, and improving alert signal-to-noise ratios
• Strong background in release engineering, CI/CD, and progressive deployment strategies
• Deep expertise in AWS, Terraform, AWS CDK, and GitHub/GitHub Actions
• Enthusiasm for applying AI, LLMs, and agentic automation to operational and reliability challenges
• Track record reducing MTTR and improving availability through automation and architectural improvements
• Excellent written and verbal communication skills tailored to both engineers and executives
• Systematic problem-solving approach with a sense of drive and ownership
• Understanding of Linux operating systems, networking, and performance fundamentals
• Ability to build trust and influence decisions through data-driven insights
• Experience facilitating effective post-incident analysis and driving systemic remediation.
• Desire to work in a fast-paced, evolving, growing, dynamic environment.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• seven paid holidays throughout the calendar year
• up to 160 hours of paid wellness annually for their own wellness or that of family members
• additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)