Senior Director managing learning and development for Client Operations at Cox Automotive. Leading strategic initiatives for training and organizational capability development.
Responsibilities
Leads the design and implementation of high-impact and sustainable learning and development programs
Collaborates with other CAI, Retail, Inventory, Client Operations, and Contact Center leaders
Responsible for creating the strategy for external client training that is accessible and scalable
Develops recommendations for capability requirements and capital investments utilizing subject matter and market expertise
Drives the achievement of business goals and effectiveness through the introduction of new learning technologies, methods and processes
Fosters a high performing team culture focused on innovation, leadership, collaboration, and employee and customer experience
Requirements
Bachelor’s degree in a related discipline and 12 years’ experience in a related field
7+ years’ experience in a management or leadership role
Proven track record of successfully designing, implementing, and maintaining/enhancing organization-wide learning initiatives
Experience managing an LMS and designing e-learning and blended learning programs
Exceptional verbal and written communication skills
Ability to work in a fast paced, self-directed environment to meet aggressive timelines
Highly proficient technical skills – experience managing remote team
Is committed to continued personal growth and development as well as for his/her team
Preferred: Master’s degree in human resources, Organizational Development, Instructional Design, Education, or a related field is preferred.
Benefits
The flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Job title
Senior Director, Learning and Development – Training
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