Billing Analyst responsible for ensuring accuracy in tenant utility billing processes at Metergy Solutions. Collaborating with departments and maintaining data integrity for electric, water, thermal, and gas billing.
About the role
- Billing Specialist II at Cox Fleet managing invoices and customer billing processes in fleet maintenance services. Collaborating with technicians and communicating with customers for efficient service delivery.
Responsibilities
- Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation
- Assist in working with technicians to create and submit estimates to customers for approval
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system
- Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times
- Prepare actual invoice off created RO by applying customer specific rates and mark-ups
- Improve RO quality by identifying weak points (e.g., the story, missing information, incorrect information), edit ROs such that customer disputes are eliminated while CAMFS invoices full amount for service provided
- Reach out to technicians and Mobile Technician Leaders on repairs and required information to process invoices
- Create vehicle repair service estimates based on complied information from Mobile Technicians and Customers
- Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues
- Gather necessary paperwork and upload into system for records
Requirements
- High School Diploma/GED and 3 years’ experience in a related field
- The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field
- Proficient with Mitchell One or similar estimating systems
- Proficient computer skills (MS Office, emails, typing, etc.)/software navigation capabilities to generate repair estimates and edit and process invoices
- Existing knowledge of standard repair times (SRT) for common services
- Experience in service writing is preferred
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Must maintain a professional but friendly demeanor
- Strong interpersonal and customer service skills
- Ability to communicate clearly and effectively
- Pays close attention to detail
Benefits
- Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Billing Administrator in Dudley office ensuring accurate customer billing and excellent service. Collaborating with internal teams and managing daily workloads in the billing department.
Assistant in billing analysis and management at Unimed, focusing on financial entries and generating invoices under guidance.
Senior Billing Coordinator managing the revenue lifecycle for attorneys at Latham & Watkins, optimizing billing processes and supporting financial goals across multiple German offices.
Analista de Faturamento SR na Gerência de Faturamento e Cobrança do Grupo Marista, liderando atividades avançadas de faturamento e cobrança no setor educacional.
Faturamento Assistant in healthcare company managing billing and documentation processes. Supporting finance in handling pending invoicing and system verifications in São Paulo.
Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
Analista de Faturamento Júnior managing client expense issuance and control at TozziniFreire. Responsible for financial and administrative tasks with direct client contact.
Healthcare A/R Billing Specialist supporting physicians and care center staff with billing questions. Conducting account analysis, creating billing rules, and preparing reports.
Billing Analyst at Capgemini Engineering working on industrial operations engineering processes. Focus on procurement, supply chain, and facilities maintenance with project management.