Hybrid Quality Assurance Engineer

at CoreSite

• Job title: Quality Assurance Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $84,000 - $96,000 per year
• Degree requirement: Associate's Degree
• Tech skills: Java, JavaScript, Jenkins, JMeter, Python, Selenium, SQL
• Location requirements: Hybrid, Denver, United States

About the role

• Quality Assurance Engineer ensuring integrity and reliability of production systems through testing and collaboration. Join CoreSite's IT team focusing on digital transformation in high-performance data centers.

Responsibilities

• Develop, publish, and implement comprehensive test plans for complex commercial off-the-shelf (COTS) applications, such as Salesforce and SAP, ensuring alignment with business and technical requirements.
• Conduct functional, integration, system, and regression testing to validate all software releases and ensure high standards of quality and reliability.
• Analyze functional requirements and design documentation to develop detailed test plans that effectively cover specified use cases and edge cases.
• Collaborate closely with business analysts, developers, and product owners to confirm that software functionality meets both technical specifications and end-user needs.
• Design, develop, and execute automated test scripts using tools like Selenium and programming languages such as Java, JavaScript, and Python to streamline testing processes.
• Create and maintain QA documentation, including test cases and results, to provide comprehensive insights for all testing phases.
• Define, track, and report QA metrics such as defect density and open defect counts, ensuring accurate representation of software quality and risk areas.
• Participate in SOX compliance and audit activities to support regulatory and organizational requirements.
• Facilitate and support User Acceptance Testing (UAT) with business stakeholders to verify that software solutions meet real-world requirements.
• Contribute to special projects as needed, adapting to evolving business and technical needs.
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values.

Requirements

• Ability to work effectively in a hybrid environment, maintain standard business hours, and ensure regular on-site presence up to two days per week.
• Flexibility to travel up to 10% for onsite support, datacenter build-out/expansions, or for training as needed, with the potential for increased in-office presence or travel as business needs evolve.
• Ability to implement and support critical changes during scheduled maintenance windows, including nights and weekends.
• Strong focus on meeting deadlines and delivering quality work in a fast-paced setting with shifting priorities.
• Self-motivated and driven, with the ability to work independently or collaboratively within a team, while consistently taking initiative.
• Solid understanding of QA methodologies within Agile development environments required.
• Advanced analytical and troubleshooting skills for resolving complex testing issues.
• Applied technical, analytical, and QA expertise to optimize systems and processes, ensuring accuracy, compliance, and continuous improvement in quality assurance and business analysis.
• Excellent communication skills with the ability to convey complex information effectively to both technical and non-technical audiences.
• Proficiency in the following tools is a plus: Agile Accelerator, Postman, MuleSoft, Workbench, and Jira.
• Proficiency in Selenium and Java/Python-based testing frameworks and tools to create and maintain automated test scripts.
• Knowledge of Continuous Integration (CI) tools like Jenkins and test automation in CI/CD pipelines.
• Familiarity with test management tools (e.g., TestRail or similar) required.
• Familiarity with Test-Driven Development (TDD) and Behavior-Driven Development (BDD) principles and frameworks required.
• __**Education/Experience:**__
• Associate’s degree in a related field or completion of a relevant trade school preferred; equivalent combination of education and experience considered.
• Minimum of 4 years of IT experience, including at least 2 years in network.
• Experience in API testing, including the ability to design, execute, and analyze API test cases for functionality, reliability, and performance using tools (e.g., JMeter, Postman, and SOATest) required.
• Experience in new product development testing within the Telecommunications or Data Center industry, with a strong focus on validating functionality, performance, and reliability of related products required.
• Experience with database structures and querying tools (e.g., Salesforce SOQL and SQL) for comprehensive data validation strongly preferred.
• Experience in system and functional testing for Salesforce, including end-to-end workflow validation strongly preferred.
• Professional-level certifications preferred (e.g., CCNA, CCDA, Network+, CompTIA, etc.)

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
• Free parking or a company contribution toward a public transit pass
• **Additional Perks**
• **Wellness Reimbursement Program:** Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• **Wellness Incentive Program:** Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• **Technology Stipend:** $100 monthly stipend
• **Educational Reimbursement Program:** Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• **Giving Back:** Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• **Financial Management:** Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
• **Pet Insurance:** Keep your furry friends healthy and happy
• **Family Planning:** Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
• **Employee Assistance Program:** 24x7 service to support family, work, money, health, legal and life challenges
• **Counseling and Caregiving Programs:** Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
• **Referral Bonus:** Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
• **Discounts:** Discounts, cash back offers, and perks on thousands of brands
• **LinkedIn Learning Membership:** Support your development when accessing LinkedIn’s online library of courses and videos