Hybrid Quality Assurance Engineer

Posted 21 hours ago

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About the role

  • Quality Assurance Engineer ensuring integrity and reliability of production systems through testing and collaboration. Join CoreSite's IT team focusing on digital transformation in high-performance data centers.

Responsibilities

  • Develop, publish, and implement comprehensive test plans for complex commercial off-the-shelf (COTS) applications, such as Salesforce and SAP, ensuring alignment with business and technical requirements.
  • Conduct functional, integration, system, and regression testing to validate all software releases and ensure high standards of quality and reliability.
  • Analyze functional requirements and design documentation to develop detailed test plans that effectively cover specified use cases and edge cases.
  • Collaborate closely with business analysts, developers, and product owners to confirm that software functionality meets both technical specifications and end-user needs.
  • Design, develop, and execute automated test scripts using tools like Selenium and programming languages such as Java, JavaScript, and Python to streamline testing processes.
  • Create and maintain QA documentation, including test cases and results, to provide comprehensive insights for all testing phases.
  • Define, track, and report QA metrics such as defect density and open defect counts, ensuring accurate representation of software quality and risk areas.
  • Participate in SOX compliance and audit activities to support regulatory and organizational requirements.
  • Facilitate and support User Acceptance Testing (UAT) with business stakeholders to verify that software solutions meet real-world requirements.
  • Contribute to special projects as needed, adapting to evolving business and technical needs.
  • Promote and demonstrate the behaviors consistent with CoreSite’s culture and values.

Requirements

  • Ability to work effectively in a hybrid environment, maintain standard business hours, and ensure regular on-site presence up to two days per week.
  • Flexibility to travel up to 10% for onsite support, datacenter build-out/expansions, or for training as needed, with the potential for increased in-office presence or travel as business needs evolve.
  • Ability to implement and support critical changes during scheduled maintenance windows, including nights and weekends.
  • Strong focus on meeting deadlines and delivering quality work in a fast-paced setting with shifting priorities.
  • Self-motivated and driven, with the ability to work independently or collaboratively within a team, while consistently taking initiative.
  • Solid understanding of QA methodologies within Agile development environments required.
  • Advanced analytical and troubleshooting skills for resolving complex testing issues.
  • Applied technical, analytical, and QA expertise to optimize systems and processes, ensuring accuracy, compliance, and continuous improvement in quality assurance and business analysis.
  • Excellent communication skills with the ability to convey complex information effectively to both technical and non-technical audiences.
  • Proficiency in the following tools is a plus: Agile Accelerator, Postman, MuleSoft, Workbench, and Jira.
  • Proficiency in Selenium and Java/Python-based testing frameworks and tools to create and maintain automated test scripts.
  • Knowledge of Continuous Integration (CI) tools like Jenkins and test automation in CI/CD pipelines.
  • Familiarity with test management tools (e.g., TestRail or similar) required.
  • Familiarity with Test-Driven Development (TDD) and Behavior-Driven Development (BDD) principles and frameworks required.
  • __**Education/Experience:**__
  • Associate’s degree in a related field or completion of a relevant trade school preferred; equivalent combination of education and experience considered.
  • Minimum of 4 years of IT experience, including at least 2 years in network.
  • Experience in API testing, including the ability to design, execute, and analyze API test cases for functionality, reliability, and performance using tools (e.g., JMeter, Postman, and SOATest) required.
  • Experience in new product development testing within the Telecommunications or Data Center industry, with a strong focus on validating functionality, performance, and reliability of related products required.
  • Experience with database structures and querying tools (e.g., Salesforce SOQL and SQL) for comprehensive data validation strongly preferred.
  • Experience in system and functional testing for Salesforce, including end-to-end workflow validation strongly preferred.
  • Professional-level certifications preferred (e.g., CCNA, CCDA, Network+, CompTIA, etc.)

Benefits

  • First-day medical insurance through Cigna with generous premium cost coverage
  • Dental insurance through Delta Dental
  • Vision insurance through VSP
  • Telemedicine through MDLive for Cigna
  • Healthcare and dependent care flexible spending account (FSA) plans
  • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
  • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
  • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
  • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
  • Discretionary annual bonus and equity incentive plan
  • Employee stock purchase plan (ESPP) with a 15% discount
  • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
  • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
  • Free parking or a company contribution toward a public transit pass
  • **Additional Perks**
  • **Wellness Reimbursement Program:** Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
  • **Wellness Incentive Program:** Participate in various wellbeing activities to earn up to $450 per year in cash incentives
  • **Technology Stipend:** $100 monthly stipend
  • **Educational Reimbursement Program:** Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
  • **Giving Back:** Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
  • **Financial Management:** Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
  • **Pet Insurance:** Keep your furry friends healthy and happy
  • **Family Planning:** Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
  • **Employee Assistance Program:** 24x7 service to support family, work, money, health, legal and life challenges
  • **Counseling and Caregiving Programs:** Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
  • **Referral Bonus:** Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
  • **Discounts:** Discounts, cash back offers, and perks on thousands of brands
  • **LinkedIn Learning Membership:** Support your development when accessing LinkedIn’s online library of courses and videos

Job title

Quality Assurance Engineer

Job type

Experience level

Mid levelSenior

Salary

$84,000 - $96,000 per year

Degree requirement

Associate's Degree

Location requirements

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