Counter Sales Representative at QED responsible for customer communication and warehouse duties. Manage sales inquiries and assist with inventory control in the Centennial office.
About the role
- Counter Sales Associate responsible for assisting customers with electrical products. Collaborating with service center sales staff and warehouse associates to ensure excellent customer service.
Responsibilities
- Meeting and exceeding customer expectations both over the phone and in person when fulfilling orders and helping with products
- Refills inventory with additional stock as necessary to ensure highest level of customer satisfaction and choice
- Assists customer service representatives as well as warehouse associates at times when additional assistance is needed to meet customer demand
- Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer
- Ensures counter area and other areas of store are neat, clean, and always stocked
- Performs other related duties as assigned and as necessary depending on the location
Requirements
- Strong external and internal customer service orientation
- Excellent interpersonal and communication skills, oral and written
- Unwavering commitment to Summit values and mission
- Strong ability to organize and manage multiple priorities
- Ability to effectively adapt to change and thrive in a stimulating, fast paced environment
- Possess selfless team player approach
- Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts
- High school diploma or GED
- Experience in the electrical distribution industry preferred
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Earned wage access
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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