About the role

  • FINEOS Business Analyst role providing solutions for our clients in a fast‑paced insurance technology environment. Working hands‑on with the FINEOS platform and product teams to deliver clear user stories.

Responsibilities

  • Partner with the Product Owner to define requirements, shape the roadmap, and align on business priorities.
  • Draft detailed requirements and conduct walkthroughs with the Product Owner for approval.
  • Create and refine user stories in collaboration with Developers, QA, and the Product Owner.
  • Lead story refinement and estimation sessions to ensure clarity and shared understanding.
  • Contribute to discovery activities to identify business needs and solution opportunities.
  • Provide functional guidance to the delivery team throughout the project lifecycle.
  • Support development and QA teams during build and testing phases.
  • Collaborate with business users during UAT and end-to-end testing to validate functionality.
  • Represent the team in Scrum ceremonies and assist the Delivery Manager with status reporting.
  • Support technical demos and deliver functional demonstrations to business stakeholders.

Requirements

  • Experience as a Business Analyst working in agile delivery environments.
  • Hands-on knowledge of FINEOS (Claims module preferred).
  • Strong requirement-gathering and documentation skills with the ability to translate business needs into clear user stories.
  • Excellent communication and facilitation abilities across technical and business teams.
  • Ability to lead refinement sessions and drive alignment among cross-functional stakeholders.
  • Solid understanding of software development and testing processes to support Dev and QA teams effectively.
  • Collaborative mindset with a focus on problem-solving and continuous improvement.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Business Analyst

Job type

Experience level

Mid levelSenior

Salary

CA$80 - CA$100 per hour

Degree requirement

Bachelor's Degree

Location requirements

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