Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.
About the role
- Release Manager supporting release management and ITIL processes for a leading technology supplier in the Stevenage area. Managing end-to-end release processes while collaborating with internal teams and external suppliers.
Responsibilities
- Manage the end-to-end life cycle of release process that includes planning, scheduling (through stakeholder engagement, analysis, and participation) and associated release coordination activities.
- Support the design and implementation of the release process and train other members of the team
- Provide support as an ITIL generalist, interfacing into our customers ITIL teams
- Provide change control support ensuring governance and compliance with our customer’s process
- Contribute to problem management by identifying trends, analysing root causes, and supporting resolution planning.
- Participate in an on-call rota with the team, to assist with incident management if needed
- Collaborate with internal teams and external suppliers
- Maintain accurate documentation and contribute to continuous improvement initiatives.
Requirements
- Strong communication, decision making, pro-active and stakeholder engagement skills
- A background in release management
- Ability to work independently and as part of a collaborative team.
- Flexibility to participate in an on-call rota and respond to critical incidents when required
- Must be SC cleared or able to pass SC clearance (UK passport holder)
Benefits
- Bonuses for public holidays
- Additional standby payment for on-call duties
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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